This privacy notice describes how Brother Industries, Ltd. a company incorporated and located in Japan with its address in 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561, Japan ('we', 'us') collects and processes personal information about you, how we use and protect this information, and your rights in relation to this information.
This privacy notice applies to all personal information we collect or process about you. Personal information is information, or a combination of pieces of information that could reasonably allow you to be identified.
Please note that we operate globally either directly or through our subsidiaries ('Brother Group companies'). The Brother Group companies have their own privacy notice and where they collect and process your personal information, their own respective privacy notice will apply.
Brother International Europe, Ltd., a company incorporated and located in United Kingdom with its address at Brother House, 1 Tame Street, Audenshaw, Manchester M34 5JE, U.K. ('BIE'), is our representative in the European Union.
We will collect personal information about you from a variety of sources, including information we collect from you directly (e.g. if you are a customer when you register your Brother products, if you are a business partner when you contact us and/or provide services to us), and information we collect about you from other sources, including commercially available sources, such as public databases (where permitted by law).
We may be required by law to collect certain personal information about you or as a consequence of any contractual relationship we have with you. Failure to provide this information may prevent or delay the fulfilment of these obligations.
The categories of information that we may collect directly from you include the following:
The following are examples of the categories of information we may collect from other sources:
Include generated information such as profiles, history of our relationship with you, etc.
If you are a customer we use your personal information to:
[Applicable only for those who have registered as US users]
If you are a business partner we use your personal information to:
We must have a legal basis to process your personal information. In most cases the legal basis will be one of the following:
You have certain rights regarding your personal information, subject to local law. These include the following rights to:
We encourage you to contact us to update or correct your information if it changes or if the personal information we hold about you is inaccurate.
Please note that we will likely require additional information from you in order to honour your requests.
If you would like to discuss or exercise such rights, please contact us at the details below.
We may also make automated decisions about you based on your personal information in the following circumstances:
If you are a customer to select personalized offers, discounts or recommendations to send you based on your shopping history, browsing history and/or usage of Brother products;
Subject to local legal requirements and limitations, you can contact us to object to our use of automated decision-making.
When we adopt automated decision making involving profiling based on your personal information in providing our service, we will separately provide you with information about the logic involved and any effects of the automated decisions and seek your consent.
We may share your personal information with third parties under the following circumstances:
We implement technical and organisational measures to ensure a level of security appropriate to the risk to the personal information we process. These measures are aimed at ensuring the on-going integrity and confidentiality of personal information. We evaluate these measures on a regular basis to ensure the security of the processing.
We will keep your personal information for as long as we have a relationship with you. When deciding how long to keep your personal information after our relationship with you has ended, we take into account our legal obligations and regulators' expectations. We may also retain records to investigate or defend potential legal claims.
We will retain your personal information in accordance with our data retention policy which sets out data retention periods required or permitted by applicable law.
Please note that Brother Industries Ltd. is located in Japan and thus your personal information will be submitted to, stored, and processed in Japan and which is not regarded as ensuring an adequate level of protection for personal information under European Union data protection law. Furthermore, we may work with third party service provides while storing or processing your personal information, for example, your personal information may be stored in the cloud by our cloud service providers and they may keep your personal information in locations outside the European Economic Area, which do not provide an adequate level of protection.
We have put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to ensure that your data is adequately protected. For more information on the appropriate safeguards in place, please contact us at the details below.
Brother Industries, Ltd. is the controller responsible for the personal information we collect and process.
If you have any questions or concerns regarding the way in which your personal information has been used, please contact us at the email address provided below. Please note that, depending on the nature of your request or inquiry, we may need to confirm your identity before we process it.
You may request a digital copy of this privacy notice from us using the contact details set out above. We may modify or update this privacy notice from time to time. You will be able to see when we last updated the privacy notice because we will include a revision date. Changes and additions to this privacy notice are effective from the date on which they are posted. Please review this privacy notice from time to time to check whether we have made any changes to the way in which we use your personal information.
The CCPA provides California residents with rights to receive certain disclosures regarding the collection, use, and sharing of “Personal Information,” as well as rights to access and control Personal Information. The CCPA defines “Personal Information” to mean “information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.” Certain information we collect may be exempt from the CCPA because it is considered public information (i.e., it is made available by a government entity) or covered by a federal privacy law, such as the Gramm–Leach–Bliley Act, the Health Insurance Portability and Accountability Act, or the Fair Credit Reporting Act.
To the extent that we collect Personal Information that is subject to the CCPA, that information, our practices, and your rights are described below.
Please see our Notice of California Consumer Data Collection and Sharing Practices below.
You have the right to request access to Personal Information collected about you and information regarding the source of that information, the purposes for which we collect it, and the third parties and service providers with whom we share it. To protect our customers’ Personal Information, we are required to verify your identity before we can act on your request.
You have the right to request in certain circumstances that we delete any Personal Information that we have collected directly from you. To protect our customers’ Personal Information, we are required to verify your identity before we can act on your request. We may have a reason under the law why we do not have to comply with your request, or why we may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.
Residents of the State of California also have the right to request information regarding third parties to whom the company has disclosed certain categories of Personal Information during the preceding year for the third parties’ direct marketing purposes. To make a request, please send your request by mail to Brother Industries, Ltd. Attn: Data Protection Team, 15-1, Naeshiro-cho, Mizuho-ku, Nagoya, 467-8561, Japan or email to firstname.lastname@example.org.
You may submit a request to exercise your rights through one of the following means:
By filling out a Consumer Data Request Form available here.
⇒Consumer Data Request Form
By calling 1-855-996-0289 Monday through Friday during the hours of 9:00 AM to 6:00 PM Eastern Time.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your Personal Information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
The following is a description of our data collection practices for CanvasWorkspace, including the Personal Information we collect, the sources of that information, the purposes for which we collect information, and whether we disclose that information to external parties. The categories we use to describe the information are those enumerated in the CCPA.
We may use any of the categories of information listed above for other business or operational purposes compatible with the context in which the Personal Information was collected.
If you have any questions or comments about this notice, the ways in which we collect and use your information described in the Privacy Notice, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us by mail to Brother Industries, Ltd. Attn: Data Protection Team, 15-1, Naeshiro-cho, Mizuho-ku, Nagoya, 467-8561, Japan or email to email@example.com.